Privacy Policy
Last updated: October 26, 2026
BioFlow.Pro (BIOFLOW PRO, LLC) respects your privacy. This policy explains what we collect, how we use it and the choices you have. BioFlow.Pro offers wellness and performance education and coaching, not medical care.
Information we collect
The details you give us in forms, the quiz, bookings and purchases, such as your name, email, phone number, the answers you choose to share, and your booking and order details. Card payments are processed by our payment processor, Stripe; we do not store your full card number. If you train with sensors or devices, we see only the session data you choose to share with your coach.
How we use it
To provide and schedule your training and coaching, process your orders, answer your questions, send the messages you asked for, and improve our programs. We do not sell your personal information.
Text messages
If you opt in, we text you about your bookings, programs and account, and about offers only if you agreed to receive them. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not a condition of purchase. We do not share or sell your mobile number or your text-message consent with third parties or affiliates for their marketing or promotional purposes.
Sharing
We share information only with service providers that help us run BioFlow.Pro (scheduling, email and text delivery, payments and video calls), with our sister brand FlowFuel.Pro only when you buy or ask about FlowFuel.Pro testing, and when the law requires it.
Cookies and analytics
We use cookies and similar technologies, such as your browser's local storage, to keep the site working, remember your language and the details you enter in forms, and measure visits and form submissions with our CRM's site-tracking tools and analytics. These tools record things like the pages you visit, the site that sent you and your device type. You can block or delete cookies in your browser settings; some features, like remembering your language or form details, may stop working.
Your choices
You can ask to see, correct or delete your information at any time, and you can unsubscribe from emails with the link in any email.
Security and retention
We use reasonable safeguards and keep your information only as long as we need it to serve you and meet legal obligations.
Adults only
Our programs are for adults 18 and older.
Contact
support@bioflow.pro or (949) 541-6333.